FAQS

Do you ship internationally?

We ship internationally

Countries we ship to include:

UK, Spain, Italy, France, Germany, Sweden, Switzerland, Austria, Greece, Malta, USA, Canada, Australia, New Zealand, China, Japan, South Korea, Thailand, Norway, Iceland, Montenegro, Mexico, Albania, Russia.

Please fill in your address at check out and the price will change accordingly.

Orders to the EU may be subject to VAT, customs fees, and handling charges on delivery. These are the responsibility of the customer.

Can I return?

As a small business we really urge you to shop responsibly, we are not a fast fashion brand, our items take our singular maker several hours to make, so please shop with this in mind.

We accept returns within 14 days of receiving your order. If the order was bespoke to your design/length wishes then we cannot accept a return. The customer covers the return postage, for returns e-mail shopnots@outlook.com‍ ‍

For clothing please measure yourself correctly so you are confident with the size you’ve selected, let use know if you have any questions.

How long until my order is shipped?

make to order accessories and clothing - please allow up to 2 weeks for us to make your orders. Then shipping time for the UK is 2-3 days, for international orders its 7-10 days.

Do you do custom orders?

Yes! Drop us a DM or e-mail we are accommodating.

Can I pre order?

No, we don’t offer pre orders at NOTS, when things go live is when you can purchase.